Ritz Carlton Cancun Hotel

ex. Ritz-Carlton Cancun

Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Ritz Carlton Cancun Hotel

Free Wi-Fi

Free Wi-Fi in public areas

Parking

USD 23 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Editorial review:

This amazing Yucatan getaway is truly an all around hotel: faultless service, stunning surroundings and exceptionally well appointed rooms which include flat- screen TVs, rainforest showerheads and gourmet coffeemakers are on offer, a far cry from the touristy center of Cancun. But that is not all: a spectacular and private beach, gourmet dining and an amazing spa which includes chilled towers in the fitness center and bath butlers who draw up aromatherapy soaks for guests are also on offer.

Overview

The 5-star Ritz Carlton Cancun Hotel is located just minutes away from the sandy beach. Opened in 1993, the stylish hotel attracts visitors with its ancient architecture.

The convenient location in the middle of Cancun offers quick access to Cancun Government Palace, Museo de Arte Popular Mexicano and La Isla Shopping Mall within 25 minutes’ walk.

Shoppers will appreciate a shopping mall and boutiques at a short distance from the hotel.

Guests can reach Ritz Carlton Cancun Hotel by car from Cancun International airport in 15 minutes.

Rooms

Luxury rooms feature satellite TV, a dressing room, a balcony, a laptop safe and climate control. The rooms command a panoramic view over the sea. They are fitted with spacious bathrooms with a sink, a walk-in shower and a hairdryer.

Eat & Drink

There is a restaurant serving Asian dishes on site. Guests can relax in the Sushi & Ceviche bar, offering refreshing drinks as well as snacks and sushi. The grill bar Fantino lies in a shopping area, within 5-minute walk of Ritz Carlton Cancun Hotel.

A full breakfast is served at affordable prices. 

Services

Limousine rental services are also provided.

Relax

Guests with children at Ritz Carlton Cancun Hotel can take advantage of cribs, a mini club and babysitting. Active guests can advantage of fitness classes, yoga classes and a gym offered on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible on site at USD 23 per day.

Year renovated:   2006.  Number of floors:   9.  Number of rooms:   365.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Outdoor tennis court

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Beach bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Video games
  • Children's pool
  • Children's play area
  • Paid kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Sun terrace
  • Paid cabanas
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • City view
  • Ocean view
  • Lagoon view
  • Resort view

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bathtub shower combination
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • Paid movies/Video
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 4 may stay for free in an extra bed. 
  • All children under the age of 13 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Ritz Carlton Cancun Hotel Cancun location
Show big map »

Hotel Address:

Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    10.9 km
Airports
  • Cancun International (CUN)
    12.9 km
Restaurants
  • Fantino (cuisine: Italian)
    80 m
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    160 m
Beaches
  • Playa Marlin
    1.3 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    9
  • Number of rooms:
    365

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunRitz Carlton Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Premium Club Level King Suite
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Floor to ceiling windows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Media:Satellite TV
Room Description:

This  corner suite features Club access and a private hot tub. Hyatt Club Level is an upgraded experience offering additional luxuries such as:

- Direct Caribbean Sea views

- Private check-in and check-out in an exclusive area

- Hyatt Ziva Club lounge featuring premium drinks, appetizers, continental breakfast and WiFi

- King-size bed and sitting area

- Refreshment center plus 4 miniature bottles of liquor, water and upgraded snacks

- Private balcony with hot tub

- Complimentary calls to Mexico, USA and Canada - applies to suites only

- State-of-the-art espresso machine

- Dining area

- Complimentary WiFi

- Floor-to-ceiling windows that open with blackout drapes

- Individual air conditioning and heat control

- Iron and ironing board

- Laptop-size in-room safe

- Charging station and dataport

- Satellite flat screen HDTV and bluetooth speaker

- Cordless phone

-

Ritz Carlton Cancun photos Room
Club Room
Ocean view
  • Room size:

    41 m²

  • Max occupancy:

    12 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Water bed
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Room Description:

Standard|Club Double/Double Ocean View - Balcony

Club Club Level Double Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Mirror
  • Telephone with data ports
  • Butler service
  • Bathroom:Marble bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Bedding:Water bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

463 sq. ft. (43 sq. m.)

These rooms feature a private balcony and promise stunning oceanfront vistas plus exclusive amenities.

- Private check-in and check-out in an exclusive area

- Personalized concierge services

- Direct Caribbean sea views

- Refreshment center plus 4 miniature bottles of liquor, water and upgraded snacks

- Ziva Club Level Lounge featuring premium drinks, appetizers, continental breakfast and WIFI

- State-of-the-art espresso machine

- Private balcony

- Floor-to-ceiling windows that open with blackout drapes

- Individual air conditioning and heat control

- Iron and ironing board

- Laptop-size in-room safe

- Charging station and dataport

- Satellite flat screen HDTV and bluetooth speaker

- Cordless phone 

- Alarm clock radio

- Marble bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

- Robe and

Club Club Level King Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Mirror
  • Telephone with data ports
  • Butler service
  • Bathroom:Marble bathroom
  • Walk in shower
  • Bathrobe
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

463 sq. ft. (43 sq. m.)

These rooms feature a private balcony and promise stunning oceanfront vistas plus exclusive amenities.

- Private check-in and check-out in an exclusive area

- Personalized concierge services

- Direct Caribbean sea views

- Refreshment center plus 4 miniature bottles of liquor, water and upgraded snacks

- Ziva Club Level Lounge featuring premium drinks, appetizers, continental breakfast and WIFI

- State-of-the-art espresso machine

- Private balcony

- Floor-to-ceiling windows that open with blackout drapes

- Individual air conditioning and heat control

- Iron and ironing board

- Laptop-size in-room safe

- Charging station and dataport

- Satellite flat screen HDTV and bluetooth speaker

- Cordless phone 

- Alarm clock radio

- Marble bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

- Robe and

Ritz Carlton Cancun photos Room
Club King Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Water bed
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Room Description:

Standard|Club Room, 1 King Bed, Oceanfront

Club Triple Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|TRIPLE CLUB OCEAN FRONT

Club Suite
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Bedding:Water bed
  • Dining:Mini-bar
  • Media:Satellite TV
Room Description:

Suite|Club 1 Bedroom Suite Ocean View - Balcony

Club Quadruple Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|QUADRUPLE CLUB OCEAN FRONT

Club Junior Suite
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
Club Apartment
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • + More
  • General:Slippers
  • Bathroom:Bathrobe
  • Dining:Mini-bar
  • Coffee/tea maker
Room Description:

Apart from being more spacious (49.50 square meters of surface), these rooms are equipped with a Jacuzzi

The Club room of the Golden Parnassus All Inclusive Resort & Spa is ideal for those travellers looking for an extra of comfort and services. Apart from being more spacious (49.50 square meters of surface), these rooms are equipped with a Jacuzzi, minibar, coffee maker, bathrobe and slippers, welcoming bottle of sparkling wine and fruit basket,  and private gourmet dinner in the room (previous reservation needed).

A room for those who want the best amenities!

Large One-Bedroom Suite
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Balcony
  • Living room
  • Ceiling fan
  • Bathroom:Hair dryer
  • Bedding:Luxury linens
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchen unit
  • Microwave
  • Toaster
  • Refrigerator
  • Stove
  • Dishwasher
  • Media:DVD player
Room Description:

Opening to a large balcony with sea views, this suite measures 881 ft². The master bedroom has a king size bed, slip into the pillow top bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination, as well as a hair dryer. Complimentary high-speed wireless Internet access keeps you connected, and the flat-screen TV and DVD player provide entertainment. The private fully-equipped kitchen is stocked with a full-sized refrigerator/freezer, a stove, dishwasher, microwave, toaster and a coffee maker. Air conditioning, a ceiling fan and a separate dining & living room with two single Murphy beds are among the conveniences offered. This room is Non-Smoking.

Amenities

- One bedroom with a king size bed

- One private bathroom with a shower/tub combination

- Fully-equipped kitchen (fridge, stove, oven, dishwasher, microwave, toaster, coffee maker)

- Spacious living room with two single Murphy beds and

Premier Beachfront Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • 24-hour room service
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Mirror
  • Telephone
  • Bathroom:Toiletries
  • Dining:Mini-bar
Room Description:

The Premier Tower offers absolute beachfront access, stunning ocean views and ambiance like everything you've imagined the Caribbean and Cancun could be. At 344 luxurious square feet, Premier Rooms come complete with spotless marble floors, quality finishings throughout and incredible attention to detail. With 2 double beds, complimentary toiletries, a stocked mini-bar, 24 hour room service and lots of little extras, you'll be surprised at how easy it was to find paradise.

- Crib (upon request)

- Iron and ironing board

- Safe Deposit Box ($)

- Cable TV

- Fan

- Complimentary toiletries

- Telephone

- Shower

- Vanity mirror

Standard Tower Guest Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
Room Description:

All rooms are located within a single tower with city views Each well appointed guest room has air-conditioning, private bath with shower-tub combo, a king-size bed or two double beds, TV with cable, direct-dial telephone ($),  safe-deposit box ($),Wi-Fi ($), hair dryer and bath amenities.

Ritz Carlton Cancun photos Room
Single Room
City view
  • Max occupancy:

    12 persons

  • Bed type:

    1 Single bed, 2 Double beds, 2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • 24-hour room service
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Cordless phone
  • Carpeted floor
  • Floor to ceiling windows
  • Connecting room
  • Mirror
  • Voice mail
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Toiletries
  • Toilet
  • Bedding:Rollaway bed
  • Water bed
  • Dining:Free mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Room Description:

Standard|Single Room - Room Only

Ritz Carlton Cancun photos Room
Club Level Double Room
Ocean view
  • Room size:

    41 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Water bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Room Description:

Double room

Ritz Carlton Cancun photos Room
King Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • 24-hour room service
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Cordless phone
  • Carpeted floor
  • Floor to ceiling windows
  • Connecting room
  • Mirror
  • Voice mail
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Double size sofa bed
  • Rollaway bed
  • Water bed
  • Dining:Free mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Room Description:

high speed internet access, coffee maker and hairdryer

Club Level King Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • + More
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
Room Description:

Club Level Ocean Front, 1 King, 435sqft/39sqm, Wireless internet, complimentary, Coffee/tea maker, 42in/107cm LCD TV

Ritz Carlton Cancun photos Room
King Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Water bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Room Description:

Oceanfront Suite, 1 King, Bathrooms: 1.5, 876sqft/79sqm, Living/sitting area, Separate living room, Wireless internet, for a fee, Coffee/tea maker, 55in/140cm LCD TV

Triple Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|TRIPLE OCEAN VIEW KING BED

Two-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Ritz Carlton Cancun photos Room
One-Bedroom Suite
Ocean view
  • Room size:

    41 m²

  • Max occupancy:

    12 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Water bed
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Room Description:

Suite|One Bedroom Ocean Front Suite w/ Buffet Breakfast - Double

Quadruple Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

QUADRUPLE OCEAN FRONT TWO DOUBLE BEDS

Classic Junior Suite
Lagoon view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds, 1 King-size bed or 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Ocean Front Junior Suite Double - 2 Double Beds

First Floor Junior Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed or 2 Queen-size beds

  • Check Prices
Room Description:

Junior Suite located on ground floor with one king size bed or two queen size beds with direct access to the pool area with partial ocean view. Features: full bathroom with bathtub and separate shower, vanity mirror, walk in dressing area with closets, desk, dining table and chairs, sofa, 32" Flat screen TV with cable channels, furnished terrace with outdoor jacuzzi. Maximum Occupancy: 3 Adults or 2 Adults and 2 children.

Two-Room Junior Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

This Junior Suite has one King size bed. It has a 32-inch flat-screen TV, a sofa and a safe. It has a direct access to the pool area. Wi-Fi connection is available for a fee. Please note that the price is based on 2 guests. Maximum occupancy is 2 Adults. Room assignment is subject to availability and although the hotel will do their best to meet requests, bed type is not guaranteed. 

This is a non-refundable room; reservations cannot be modified or cancelled once booked.

Standard One-Bedroom Flat
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Balcony
  • Ironing facilities
  • Dressing area
  • Ceiling fan
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Luxury linens
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Microwave
  • Toaster
  • Mini-refrigerator
  • Media:Television
  • Wake up service
  • Stereo
  • DVD player
Room Description:

Opening to a balcony with sea views, this room measures 437 ft² and has two double beds. Slip into the pillow top bed with premium bedding for a good night's rest. The private bathroom has a shower/tub combination, as well as a hair dryer. Complimentary high-speed wireless Internet access keeps you connected, and the flat-screen TV and DVD player provide entertainment. A coffee/tea maker, microwave, toaster, and a mini-fridge are supplied. Climate control, air conditioning and a ceiling fan are among the conveniences offered. This room is Non-Smoking.

Amenities

- One bedroom with two double beds

- One private bathroom with shower/tub combination

- TV, DVD, sound system, telephones, hairdryer

- Wake up clock and wakeup call service

- Iron and ironing board

- Closet

- Mini fridge, microwave, toaster and coffee maker

- Small Juliette balcony with sea views

- Cribs and babysitting service (prior reque

Elegant Double Room
Resort view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Elegant and spacious, these rooms feature splendid views of the resort from the comfortably furnished private balcony. Rooms are equipped with two double beds.

- Sitting area

- Private balcony

- Complimentary mini bar

- Floor-to-ceiling windows that open with blackout drapes

- Individual air conditioning and heat control

- Iron and ironing board

- Laptop-size in-room safe

- Dataport

- Satellite flat screen HDTV 

- Bluetooth speaker and charging station

- Cordless phone and alarm clock radio

- Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

- Plush Robe and slippers

- Rollaway bed and 24-hour room service, upon request

Please note during the following travel periods, ALL reservations are 100% non-refundable.  No exceptions will be made.  This note overrides the cancellation policy established on the confirmation

Palm Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Telephone
  • Bathroom:Hair dryer
  • Media:Wake up service
  • Radio
Room Description:

Rooms are located throughout the two buildings of Oasis Palm and provide a variety of views of the ocean view to relaxing sunset views of the Nichupte lagoon (upon availability). All rooms are air-conditioned with private bath, two double-beds, cable TV, alarm clock, direct-dial telephone ($), safe-deposit box ($), Wi-Fi ($), hair dryer, radio alarm clock and amenities.

 

Upgraded Flat
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Free in-room safe
  • 24-hour room service
  • Slippers
  • Balcony
  • Seating area
  • Ironing facilities
  • Butler service
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Towels
  • Toiletries
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Wake up service
Room Description:

Luxurious yet comfortable. These rooms provide an upscale experience for discerning travelers, offering premium amenities and private balconies with gorgeous views of the Nichupté Lagoon. Each well-appointed guest room has air-conditioning, a private bath with shower-tub combo, and a king-size bed or two double beds (limited). Relax with a 42” flat-screen HD TV, FREE upgraded mini-bar with premium beverages and snacks refilled daily, 24-hour room service, FREE Wi-Fi, direct-dial telephone ($), alarm clock, free safe-deposit box, coffee maker, built-in USB ports, beach towels, hair dryer, iron, high-end premium bath amenities, plush robes and slippers, and premium beverages at select bars and restaurants. Take advantage of preferred Smart car rental rates, early check-in and late check-out (subject to availability), private check-in and check-out in the VIP lounge, and stellar concierge services. 

 

 

Junior King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Ocean Front Junior Suite King - 1 King Bed

Family Double Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Ocean Front Double - Double (Family Plan)

Family Lower Floors Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Telephone
  • Bathroom:2 bathrooms
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
Room Description:

Two level Ocean view room with 2 full bathrooms.  Lower level has 1 double bed and triple bunk bed. Higher level has 1 king bed, mini bar (restocked daily) safety deposit box, coffee maker, iron and ironing board. Each level has satellite TV and A/C and telephone with voice message. Bathroom with shower only.

This is a non-refundable room; reservations cannot be modified or cancelled once booked.

Superior Deluxe Room
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Telephone
  • Turndown service
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:LCD TV
  • Wake up service
Room Description:

Wake up to soothing views of the sparkling Caribbean Ocean from the comfort of your private balcony. You can snuggle in bed with your sweetheart while enjoying cozy bathrobes provided just for you. Speaking of hanging out in bed, you can spend a quiet day indoors while watching movies on TV.

Amenities include:

- Turndown service

- Liquor dispenser

- Mini bar (sodas, bottled water, juices & domestic beer)

- Red wine upon arrival

- LCD TV w/ satellite

- Farouk® CHI bath amenities, including flat iron and hair dryer

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled air conditioning

- Coffee maker

- 2 sets of telephones

- Alarm clock

- Iron/ironing board

Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.

Superior Double Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Master Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • 24-hour room service
    • Free mini-bar
    • + More
  • General:Safe deposit box
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Mirror
  • Telephone with data ports
  • Bathroom:Marble bathroom
  • Walk in shower
  • Bathrobe
  • Bedding:Rollaway bed
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

598 sq. ft. (56 sq. m.)

Spacious and comfortable, these rooms feature a private balcony and scenic views overlooking the dolphin pool. Rooms are equipped with two double beds.

- Sitting area

- Dolphin habitat view

- Complimentary mini bar

- Private balcony

- Floor-to-ceiling windows that open with blackout drapes

- Individual air conditioning and heat control

- Iron and ironing board

- Laptop-size in-room safe

- Charging station and dataport

- Separate workspace with desk and conference call capabilities

- Satellite flat screen HDTV and bluetooth speaker

- Cordless phone 

- Alarm clock radio

- Marble bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

- Plush Robe and slippers

- Rollaway bed and 24-hour room service, upon request

Please note during the following travel periods, ALL reservations are 10

Master King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • 24-hour room service
    • Free mini-bar
    • + More
  • General:Safe deposit box
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Mirror
  • Telephone with data ports
  • Bathroom:Marble bathroom
  • Walk in shower
  • Bathrobe
  • Bedding:Double size sofa bed
  • Rollaway bed
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

598 sq. ft. (56 sq. m.)

Spacious and comfortable, these rooms feature a private balcony and scenic views overlooking the dolphin pool. King rooms are equipped with queen size sofa bed.

- Sitting area

- Dolphin habitat view

- Complimentary mini bar

- Private balcony

- Floor-to-ceiling windows that open with blackout drapes

- Individual air conditioning and heat control

- Iron and ironing board

- Laptop-size in-room safe

- Charging station and dataport

- Separate workspace with desk and conference call capabilities

- Satellite flat screen HDTV and bluetooth speaker

- Cordless phone 

- Alarm clock radio

- Marble bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

- Plush Robe and slippers

- Rollaway bed and 24-hour room service, upon request

Please note during the following travel periods, ALL reservatio

Master Rooftop King Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private pool
    • Jacuzzi
    • + More
  • General:Seating area
  • Living room
  • Dining:Dining area
Room Description:

Hyatt Ziva Cancun's Turquoize is like a resort within a resort. It is the new adult-only, all beachfront tower with nearly 700 square feet of inspired design living area PLUS balcony with a private hot tub and seating section (oversized balcony is subject to availability). Even the bath offers dazzling ocean views with its unique floor to ceiling glass corner shower. 

Exclusive private check-in and reception area, exclusive adult only dining, and rooftop infinity pool. Rooms have direct elevator access to spa.

Amenities:

- Direct Caribbean Sea views

- Private balcony with hot tub

- Private VIP check-in and reception area

- Private transfers from Cancun Airport (4 night minimum)

- Private access to rooftop infinity pool and Punta Vista bar

- Priority seating at Tradewinds Restaurant 

Master One-Bedroom Villa Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Terrace
  • Butler service
  • Bathroom:Toiletries
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Hi-Fi
  • Wake up service
  • iPod docking station
Room Description:

Luxurious & spacious Master Suite Villas offer guests a bedroom with one king size bed and a comfortable sofa bed. With a mini-pool terrace, marble floors, fully stocked mini bar, air conditioning, alarm clock, coffee maker, scale, strong box, flat screen satellite TV and audio Hi-Fi with iPod dock and Wi-Fi. Personalized butler service is available during your stay, as is a basket of fresh fruit, a bottle of sparkling wine upon arrival, and bath amenities.

 

Master Two-Bedroom Suite
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Balcony
  • Living room
  • Ceiling fan
  • Bathroom:Bathroom
  • Hair dryer
  • Bedding:Luxury linens
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchen unit
  • Microwave
  • Toaster
  • Refrigerator
  • Stove
  • Dishwasher
  • Media:DVD player
Room Description:

Opening to a large balcony with sea views, this room measures 1516 ft². The main bedroom has a king size bed, slip into the pillow top bed with premium bedding for a good night's rest. The two private bathrooms have a shower/tub combination, as well as a hair dryer. Complimentary high-speed wireless Internet access keeps you connected, and the flat-screen TV and DVD player provide entertainment. The private fully-equipped kitchen is stocked with a full-sized refrigerator/freezer, a stove, dishwasher, microwave, toaster and a coffee maker. The second bedroom has two double beds, small Juliet balcony, coffee/tea maker, toaster, microwave, and a mini-fridge. Air conditioning, a ceiling fan and a separate dining and living room with two single Murphy beds are among the conveniences offered. This room is Non-Smoking.

Amenities

- Two-bedroom master suite

- Two private bathrooms

- Fully-equipped kitchen (fridge, stove, oven, dishwasher, microwav

Standard Plus Triple Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Mirror
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

King bed and Triple Bunk Bed with Ocean View guaranteed. Ideal for a family of  2 adults and 3 children; A/A, satellite TV, clock radio, telephone with voice mail, In-room safety deposit box, iron and ironing board, coffee maker, mini-bar (restocked daily), full bathroom or shower/bathtub, make-up mirror and hair dryer.

This is a non-refundable room; reservations cannot be modified or cancelled once booked.

Deluxe Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • 24-hour room service
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Mirror
  • Telephone
  • Turndown service
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:LCD TV
  • Wake up service
  • Radio
Room Description:

Like the Garden View room, the Deluxe Ocean View room is available with two double beds or one king (shown), but this time the balcony or terrace looks out over a magnificent ocean just as you've imagined. Spacious and with so many of the extras included, it's the perfect place to strategize the Cancun vacation of a lifetime. It's comfortable almost to a fault and the view has proven hypnotizing. With room for two children and two adults or 4 adults at a time, it's easily our most popular room.

- Bathtub

- Crib (Upon request)

- Iron and Ironing board

- Safe Deposit Box ($)

- Vanity mirror

- Cable TV

- Complimentary toiletries

- Shower

This is a non-refundable room; reservations cannot be modified or cancelled once booked.

Deluxe King Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • 24-hour room service
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Telephone
  • Turndown service
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:LCD TV
  • Wake up service
  • Radio
Room Description:

We really set the stage with this one – without all the lasers and pyrotechnics, that is.

Ocean View. Max occupancy: 2 guests, plus one infant under age if three in a crib.

Amenities include...

- Double hydro spa tub
- Private bath with shower
- Balcony with two chairs and a table
- Liquor dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
 

Deluxe Two-Bedroom King Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • Bathtub
    • + More
  • General:Seating area
  • Ironing facilities
  • Bathroom:Toiletries
  • Bedding:Pillow menu
Room Description:

You are now Hard Rock Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed.

Ocean View. Max occupancy for room is 2 adults. 430 Sq. Ft.

*Rock Royalty Level is an adult-only upgrade in the Deluxe Platinum room category.

Amenities Include...

- Rock Royalty Personal Assistant (7am – 11pm)
- Ironing Service (2 items per person/per stay)
- Upgraded full-size Rock Spa® bath products
- Express luggage delivery
- Complimentary Shoe Shine
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- Spa Tub Preparation (with 24-hours notice)
- Personal Assistance with reservations (on and off property)
- Priority Reservations to picks® and mix® program
- Access to Rock Royalty areas on the pool, lounge and beach
- Complimentary 25-minute couple’s massage at the Rock Spa®
- VIP Check-in and

Deluxe Villa
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Butler service
  • Bathroom:Toiletries
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Hi-Fi
  • Wake up service
  • iPod docking station
Room Description:

The beautiful Villas Deluxe located closed to the beach, feature marble floors, two double beds, full minibar, air conditioning, alarm clock, coffee maker, scale, strong box, flat screen satellite TV and audio Hi-Fi with iPod dock and Wi-Fi. Villas come complete with personalized butler service during your stay, fresh fruit on arrival, mimosas on check-in and bath amenities.

 

Presidential King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Presidential Suite - 1 King Bed

Honeymoon Room
  • Max occupancy:

    2 persons

  • Check Prices
Royal Room
Lagoon view
  • Max occupancy:

    2 persons

  • Check Prices
Royal Tower Flat
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Jacuzzi
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Mirror
  • Voice mail
  • Telephone
  • Bathroom:Marble bathroom
  • Toiletries
  • Double vanity
  • Dining:Mini-bar
  • Media:Wake up service
  • iPod docking station
  • DVD player
  • Radio
Room Description:

The Royal Tower, exclusively for adult guests, combines luxury and ultra comfort in elegantly decorated and fully stocked guest rooms. Available with two double beds (shown) or one king, every balcony provides a spectacular view of the Caribbean sea. A jetted tub opposite the head of the room provides the perfect compliment to a full size bath, and an automated room divider combines privacy and spacious luxury. With a 32-inch flat-screen cable TV and DVD player, voice mail telephone, clock radio with iPod dock, minibar, and a writing desk, it's perfect for working vacation or even an extended stay. The marble bathroom with rainfall shower, double vanity, and lots of extras make private access to the Royal Tower Lounge just icing on the cake.

- Bathroom scale

- Complimentary toiletries

- Jacuzzi

- Shower

- Fan

- Iron and ironing board

- Steward service

- Sitting area

- Vanity mirror

Deluxe Family One-Bedroom Room
Lagoon view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Work desk
  • Seating area
  • Connecting room
  • Bathroom:Toiletries
  • Dining:Mini-bar
  • Bottled water
  • Media:LCD TV
Room Description:

Rolling with an entourage means you're going to need a few things to keep the band together – so they've included it all. Enjoy two connecting rooms - one bedroom with a king bed and another bedroom with two double beds.

Lagoon view. Max Occupancy: 6 guests, including children (ages 4-17) & infants (0-3) 4 adults maximum. A maximum of 1 infant (ages 0 - 3) will be allowed to stay in the same room with 6 guests.  763 Sq. Ft.

Amenities Include...

- Double hydro spa tub in each room
- Private bath with double showers
- Balcony with two chairs and table
- A mini bar with drinks the kids will like as well as a variety of adult  beverages (soda, bottled water, juice & domestic beer)
- Liquor dispenser
- LCD TV with satellite in each bedroom
- Xbox 360, with a selection of DVD's & Xbox games available upon  request
- Purified water
- Rock Spa® bath amenities
- L’Orea

Lagoon King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • 24-hour room service
  • Balcony
  • Ironing facilities
  • Connecting room
  • Telephone
  • Bathroom:Hair dryer
  • Toiletries
  • Dining:Bottled water
  • Media:Television
  • Wake up service
  • Pay movies
  • Radio
Room Description:

The Luxury room with lagoon view of the Golden Parnassus All Inclusive Resort & Spa features a sophisticated and colorful decoration with stunning views to the Nichupte Lagoon from its private balcony. These 42-square-meter welcoming rooms are equipped with a King Size bed or 2 matrimonial beds, cable TV, dryer, telephone, radio alarm, private balcony with views to the lagoon, iron and board, safe, non-smoking room, 24-hour room service, Hydromassage showerhead, Air conditioning, Daily housekeeping, Dial-up Internet access, Private bathroom, Free toiletries, Hair dryer, Climate control, Pay movies, Free bottled water, Blackout drapes/curtains, and Plasma TV.

Lagoon Two Room King Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Balcony
    • + More
  • General:Slippers
  • Seating area
  • Ironing facilities
  • Ceiling fan
  • Mirror
  • Butler service
  • Bathroom:Hair dryer
  • Bathrobe
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Stereo
  • CD player
Room Description:

Adult-only rooms with guaranteed ocean view and balcony, king bed, in room Jacuzzi, A/A and ceiling fan,  satellite TV, mini bar (restocked daily), mini CD stereo, coffee maker, bathrobe & slippers, hair dryer, iron and ironing board, make up mirror.

- Continental breakfast, afternoon cocktails and concierge service at the Crown Club Lounge

- Lagoon Cruise lunch aboard the Cancun Queen (once per stay - TUESDAYS), reservations required.

- Bottle of sparkling wine, fruit basket and flower arrangement (once during stay).

Bed Accommodation:

These are adult-only rooms. Maximum two per room (no extra bed supplied). 

This is a non-refundable room; reservations cannot be modified or cancelled once booked.

Ritz Carlton Cancun photos Room
Ocean Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • 24-hour room service
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Turndown service
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Toiletries
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Room Description:

The big blue. Each of these bright, fresh rooms offers a beautiful view of the Caribbean, as well as air-conditioning for your comfort, a private bath with shower-tub combo, a king-size bed or two double beds, a built-in daybed, TV with cable, direct-dial telephone ($), alarm clock, mini-bar with water, soft drinks and beer, safe-deposit box ($), Wi-Fi ($), beach towels, hair dryer and bath amenities.

-          Ocean view accommodations

-          Daily turn down service

-          Free Wi-Fi for up to two devices

-           Free in-room safe

-          Bathrobe and slippers to use during stay

-          Welcome amenity upon arrival (basket of apples, bottle of wine and welcome letter).

-          Upgraded minibar with drinks and snacks refilled daily

-          24 hour room service (delivery service applies)

-          An impressive collection of restaurants and bars that each one of participating hot

Diamond King Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Balcony
  • Work desk
  • Direct dial phone number
  • Bathroom:Bathrobe
  • Toiletries
  • Bedding:Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:LCD TV
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
Room Description:

Let's amp things up. First, get it started when you hook up to your own iPod compatible sound system. Then, double down with the best of an upgraded liquor selection or choose from the exclusive restaurant and late-night pillow menu.- One king bed.*

Ocean view in the best locations. Max Occupancy: 2 guests. 430 Sq. Ft.

*An exclusively for adults category

Amenities include...

- Double hydro spa tub
- Private bath with shower
- Balcony with chairs and a table
- Liquor dispenser with premium brands
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- DVD/CD player
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial te

Luxury Double Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • 24-hour room service
    • Free mini-bar
    • + More
  • General:Safe deposit box
  • Slippers
  • Balcony
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Floor to ceiling windows
  • Mirror
  • Bathroom:Bathroom
  • Walk in shower
  • Bathrobe
  • Bedding:Rollaway bed
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

483 sq. ft. (45 sq. m.)

These luxurious rooms boast a furnished walkout terrace and lovely views of the gardens. Rooms are equipped with 2 double beds.

- Sitting area

- Complimentary mini bar

- Floor-to-ceiling windows that open with blackout drapes

- Individual air conditioning and heat control

- Iron and ironing board

- Laptop-size in-room safe

- Charging station and dataport

- Satellite flat screen HDTV with bluetooth speaker

- Cordless phone and alarm clock radio

- Marble bathroom with separate shower and magnified makeup mirror, hair dryer plus premium bath amenities

- Robe and slippers

- Rollaway bed and 24-hour room service, upon request

Please note during the following travel periods, ALL reservations are 100% non-refundable.  No exceptions will be made.  This note overrides the cancellation policy established on the confirmation letter.  Travel periods are as follow

Luxury One-Bedroom King Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Internet access
  • Safe deposit box
  • 24-hour room service
  • Slippers
  • Terrace
  • Balcony
  • Seating area
  • Ironing facilities
  • Cordless phone
  • Floor to ceiling windows
  • Mirror
  • Bathroom:Marble bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Bedding:Double size sofa bed
  • Rollaway bed
  • Dining:Free mini-bar
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Pay movies
  • Radio
Room Description:

483 sq. ft. (45 sq. m.)

These oceanfront rooms offer the added luxury of private balcony with panoramic ocean views. King rooms are equipped with queen size sofa bed.

483 sq. ft. (45 sq. m.)

Magnificent ocean views from the private balcony are a highlight of these lavish accommodations. King rooms are equipped with queen size sofa bed.

- Direct Caribbean sea view

- Sitting area

- Private balcony

- Complimentary mini bar

- Floor-to-ceiling windows that open with blackout drapes

- Individual air conditioning and heat control

- Iron and ironing board

- Laptop-size in-room safe

- Dataport

- Satellite flat screen HDTV 

- Bluetooth speaker and charging station

- Cordless phone and alarm clock radio

- Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

- Plush Robe and slippers

- Rollaway bed and 24-hour room ser

Luxury King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Ocean Front Luxury Suite King - 1 King Bed

Luxury Villa Suite
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Butler service
  • Bathroom:Toiletries
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Hi-Fi
  • Wake up service
  • iPod docking station
Room Description:

The luxurious Villa Suites are on the beach and feature marble floors, twin beds, full minibar, air conditioning, alarm clock, coffee maker, scale, strong box, flat screen satellite TV and audio Hi-Fi with iPod dock and Wi-Fi. Villas come complete with personalized butler service during your stay, fresh fruit on arrival, mimosas on check-in and bath amenities.

Ritz Carlton Cancun Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Places of interest

  • El Rey mayan ruins3.8 km
  • The City Nightclub4.8 km

Shopping areas

  • Kukulcan Mall900 m
  • La Isla Shopping Mall1.9 km

Museums

  • Mayan Museum2.2 km

Theaters

  • Backstage Theatre600 m

Golf courses and Country clubs

  • Cancun Golf Club at Pok-Ta-Pok300 m

Local attractions

  • Playa Delfines3.6 km
    Cancun 77710Mexico
  • Plaza Isla4.9 km
    Zona Hotelera, Cancun
  • Dolphinaris Cancun5.2 km
    Blvd. Kukulkan km.25 Zona Hotelera, Cancun
  • Wet'n Wild Cancun4.7 km
    Blvd Kukulkan Km. 25, Cancun
  • Forum Beach Cancun5.0 km
    Blvd. Kukulcan km 9 Zona Hotelera, Cancun

Near the hotel

  • Playa Marlin1.3 km
    CancunMexico
  • Museo Sensorial del Tequila1.4 km
    Blvd. Kukulcan km 12.5, zona hotelera, Cancun

Restaurants nearby

  • Fantino80 m

    Address: Retorno del Rey #36, Zona Hotelera
    Phone: +52 998 881 0808 x5803

    93% likes this, based on 76 reviews
    Cuisine: Italian

  • Savio's Bistro by La Dolce Vita790 m

    Address: km 15 Zona Hotelera
    Phone: 998 8850150

    85% likes this, based on 411 reviews
    Cuisine: Italian
    Price Range: CAD 27 - CAD 45

  • Puerto Madero Cancun160 m

    Address: Boulevard Kukulcan, km 14.1
    Phone: 52 (998) 885-2829

    73% likes this, based on 854 reviews
    Cuisine: Vegetarian, Argentinean, Venezuelan
    Price Range: CAD 32 - CAD 62

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    9
  • Number of rooms:
    365

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunRitz Carlton Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Hotels nearby
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5 stars
0.2 km
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5 stars
3 km
Hotel Nyx Cancun
4 stars
3 km
Cities nearby

Ritz Carlton Cancun Reviews

Guest reviews are submitted by our customers after their stay at Ritz Carlton Cancun

Average guest rating

8.4out of 10
Superb
Based on 57 reviews

Rating by category:

Rooms
9.9
Value
8.6
Service
9.6
Location
9.1
Dining
9.0

Guest reviews

    How to reach hotel

    hotel Ritz Carlton Cancun Hotel Cancun location
    Show big map »

    Hotel Address:

    Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500

    Get directions
    City Center
    • Cancun
      10.9 km
    Airports
    • Cancun International (CUN)
      12.9 km
    Restaurants
    • Fantino (cuisine: Italian)
      80 m
    • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
      160 m
    Beaches
    • Playa Marlin
      1.3 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2006
    • Number of floors:
      9
    • Number of rooms:
      365

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedCancunRitz Carlton Cancun

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge